Return & Refund Policy

At Trendzi, we are committed to providing a seamless shopping experience. If you are not satisfied with your purchase, our Return and Refund Policy is here to help.

1. Returns

We accept returns under the following conditions:

a) Eligibility: Items must be returned within [Insert Number] days of delivery.

b) Condition: Products must be unused, in their original packaging, and in the same condition as when you received them.

c) Non-Returnable Items: Certain items, such as personalized products, perishable goods, or digital downloads, are not eligible for return. These exceptions will be clearly mentioned on the product page.

2. Return Process

To initiate a return:

Contact Us: Email us at [Insert Email Address] with your order number, the product(s) you wish to return, and the reason for the return.

Authorization: Once approved, you will receive instructions for sending the item back.

Shipping: Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.

3. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

Approved Refunds: Processed within [Insert Number] business days back to your original payment method.

Partial Refunds: Issued for items not returned in their original condition, missing parts, or showing signs of use.

Non-Refundable Fees: Original shipping fees (if applicable) are non-refundable.

4. Exchanges

We replace items only if they are defective or damaged. If you need to exchange an item, please contact us at [Insert Email Address].

5. Late or Missing Refunds

If you haven’t received your refund yet:

Check your bank or payment provider.

Contact your bank, as processing times may vary.

If the issue persists, email us at [Insert Email Address].

6. Cancellations

Orders can be canceled within [Insert Number] hours of purchase for a full refund.

After the specified time, cancellations may not be accepted if the order has already been processed.

7. Contact Us

For any questions or concerns regarding returns or refunds, contact us:

Email:mahsudtalukdar5@gmail.com

Phone: 9954845115